Support contracts

With any PC people like the peace of mind when it comes to having a working PC / Mac / Apple / tablet. When things go wrong with a computer it can be a worrying time and you need to have someone to make sure the recovery of your PC goes smoothly and put back to the way you want it (or even give it a little upgrade if needed).

We can offer contracts to individuals and SMB's for their computer. We have different levels of cover and the price really depends on your machine. Our levels of cover are below.

Contract	Response	Repair
Fundamental	9 to 5 NBD	1 week RTB
Awesome	8 to 6 SBD	3 days RTB
Immense	24 hrs	2 days RTB

The response is guaranteed within these times. We aim to give a response 4 hrs after you raise a ticket with us.

The repair time is the target time for repairing the device / machine from when we recieve the device.

Please contact us on sales@thecomputersaint.com and let us know what you have and what you want covered and we can discuss this and maybe create a personal plan for you or your business.